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Biffa Waste Services



Type of Apprenticeship

Advanced Apprenticeship


  • Perform administrative duties including document filing, scanning and checking of conveyance notes, disposal tickets, defect sheets and tachograph file management.
  • Carry out stock control, notifying of low stocks, PPE and stationery etc.
  • In conjunction with the Traffic Office Team, ensure bin / container stocks (understanding bin size and type)
  • Complete purchase order processing including office stationery.
  • Review driver availability and coverage to ensure that there is suitable coverage at all times.
  • Monitor service levels, investigating wasted journeys, liaising with traffic office teams.
  • Assist with the routing, developing area knowledge.
  • Communicating with customer services call centre and customers.
  • Input basic jobs onto the company central system.
  • Process tachograph information using tachomaster.
  • Develop a sound understanding of waste streams and waste management
  • Any other reasonable duties as defined by management.


To be confirmed at interview

Working hours per week


Required Skills


  • Computer literacy
  • Organisational skills



  • Local geographical knowledge
  • Good transport / logistics knowledge
  • Waste industry knowledge including relevant laws
  • Knowledge and understanding of the requirements of working within a time critical service

Personal Qualities Required

  • Treating safety as a number one priority
  • Working with others to trigger the best possible ideas.
  • Being polite, friendly and approachable at all times.
  • Delivering what you have committed to do so the whole team succeeds.
  • Being committed to achieving ever improving personal work performance

Required Qualifications

Essential: Minimum GCSE or equivalent in Maths, English and ICT Level A – C (or Grade D working towards A – C).


Desirable: Logistics / Transport Management Qualification.

Number of Vacancies


Expected Duration

15 months

Future Prospects

To become a trained Traffic Dispatcher.

Other Information

  • Courage to challenge
  • Having difficult conversations
  • Own transport desirable –
  • Bus and Train routes being explored

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