DENTAL NURSE LEVEL 3 APPRENTICESHIP

The main purpose of the post is to act as a Trainee Dental Nurse/ Receptionist within a busy dental surgery based in Preston.

Reception

• Ensure the reception desk is organised in an efficient manner and patients are looked after during their visit to the practice.
• Answer the telephone in the prescribed manner
• Welcome all patients arriving at the practice
• Ensure that the appointment system is efficient and accurate

• Collect and record patient payments

Administration and finance

• Ensure that patient records are completed correctly before filing and store them in an efficient, tidy and secure manner

• Complete and return relevant forms for NHS and private schemes within a specified timescale
• Encourage prompt payments and chase outstanding debts according to the practice policy
• Liaise with dental laboratories, supply companies and other organisations as required
• Send out patient recalls
• Compile day sheets
• Keep the office, reception area and waiting room clean and tidy
• Other duties as necessary for the efficient operation of the practice
• Undergo training as may be required to develop your skills and abilities
• Attend refresher and update training for medical emergencies and CPR
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Dental nurse

• • Keep the clinical areas and all equipment and instruments clean, tidy and sterile as appropriate according to the practice’s health and safety and infection control procedures and manufacturers' instructions
  • Use all equipment and machinery in accordance with manufacturers' recommendations and ensure that they are maintained regularly and in good working order
  • Provide chairside assistance, ensuring that the correct equipment is available
  • Ensure the care and welfare of patients
  • Accurately complete patient clinical records as directed
  • Handle all substances in accordance with health and safety policies
  • Be familiar and comply with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal etc
  • Develop and file radiographs and change radiographic solutions as directed
  • Complete laboratory request forms, keep records of work sent, received and fitted
  • Ensure adequate stocks of materials and other items within the surgery

• Ask the reception manager to order new stock supplies as necessary

• Ensure computer/written records are accurately maintained and securely stored

• Liaise with reception to ensure smooth patient communications and transfer of records

• Attend and participate in practice meetings
• Other duties as necessary for the efficient operation of the practice including the duties and tasks of receptionist as required
• Undergo training as may be required to develop skills and abilities
• Attend refresher and update training for medical emergencies and CPR
• Act in accordance with the practice rules and code of conduct