Our Level 3 Business Administrator qualification is designed to equip you with the knowledge, skills and behaviours to support and engage with different parts of an organisation. Focusing on adding value and contributing to operational efficiencies whilst interacting with both internal and external customers in a professional way, you will work across teams, resolving issues as requested. As a business administrator you will be expected to deliver your responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills and adopting a proactive approach to developing skills. You will also be expected to show initiative, manage priorities and own time, demonstrate problem-solving skills, decision-making and the potential for people management.
WHAT WILL I LEARN?
As part of the Business Administrator Level 3 Apprenticeship you will develop Knowledge, Skills and Behaviours in the following areas:
Skills: IT, Record and Document Production, Decision Making, Interpersonal Skills, Communications, Quality, Planning & Organisation and Project Management.
Knowledge: The Organisation, Value of their Skills, Stakeholders, Relevant Regulation, Policies, Business Fundamentals, Processes and External Environment Factors
Behaviours: Professionalism, Personal Qualities, Managing Performance, Adaptability and Responsibility.
HOW WILL I BE TAUGHT?
You will be taught in the workplace and through day release at College in the classroom. In both environments you will complete tasks and activities to develop your skills as a Business Administrator including independent study abilities and team working skills.
HOW WILL I BE ASSESSED?
You will complete an End Point assessment which will include:
Knowledge Test: A multi-choice test to last a maximum of 60 minutes and include 50 equally weighted multi-choice questions
Portfolio-based Interview: The interview is for 30-45 minutes and scored out of 100.
Project Presentation: The presentation lasts 10-15 minutes, with a further 10-15 minutes for a Q&A session. The presentation is out of 100.
WHAT CAN I DO NEXT?
After completing Level 3 you can progress into a range of careers from administration, human resources, marketing, finance, sales and customer service roles.
All Apprenticeships require an initial assessment, interview and employment in the industry. Level 3 applicants are required to hold a GCSE Grade C or grade 4 or above in Maths, English and ICT (or equivalent) or be prepared to work towards Maths, English and ICT Level 2 Functional Skills.