DENTAL NURSE
Hardhorn Dental Practice is seeking a motivated Trainee Dental Nurse to join our friendly and professional team. We are a very busy mixed NHS and private practice, providing high-quality care to a large patient base.
Customer service
• Demonstrates good telephone and face to face communications with patients and colleagues, interacts with patients to a high standard.
• Listens to the patient without interrupting, good tone to voice, friendly and professional attitude, good eye contact, shows empathy, professional body language.
• Ensure on patient leaving the treatment room they have an understanding of treatments/plan.
• Demonstrates care and welfare of all patients.
Clinical duties
• Ensure all clinical areas and all equipment and instruments clean, tidy and sterile according to the Practice’s health and safety, infection control procedures and manufacturers’ instructions.
• Ensure all equipment and machinery used in accordance with manufacturers’ recommendations, ensuring all maintained regularly and in good working order.
• Demonstrates professional chairside assistance, ensuring the correct equipment is available.
• Ensure all substances handled in accordance with health and safety policies.
• Ensure familiar and complies with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal.
• Ensure all equipment is stored in the correct place.
• Ensure all equipment is accounted for at the end of each treatment/day.
• Develop and file radiographs as directed.
• Ensure adequate stocks of materials and other items within the surgery at all times.
• Ensure all Decon undertaken on a daily basis, in line with Hardhorn Dental Practice Standards.
Administration duties
• Ensure accurately complete patient clinical records as directed.
• Ensure initial patient check in with PR form signed by patient and completed correctly.
• Demonstrate completion of laboratory request forms, keep records of work sent, received and fitted.
• Ensure computer/written records are accurately maintained and securely stored.
• Demonstrate and ensure logbooks are correctly filled out daily and signed and checked by Practice Manager weekly.
• Liaise with reception to ensure smooth patient communications and transfer of records.
• Liaise with Head Nurse/Practice Manager when ordering new stock supplies when required.
Other duties
• To undertake Reception duties to Hardhorn Dental practice Receptionist Standards
• Ensure knowledge and understanding of all the practice products, enabling a confident marketing to patients.
• To undergo training as may be required and identified to develop skills and abilities.
• Attend refresher and update training for medical emergencies and CPR.
• Attend and participate in Practice team meetings.
• Demonstrate Hardhorn Dental Practice Standards of behaviour.
• Ensure reception area, waiting room, kitchen and toilets are clean and tidy and have appropriate cleaning materials.
DUTIES
Customer service
• Demonstrates good telephone and face to face communications with patients and colleagues, interacts with patients to a high standard.
• Listens to the patient without interrupting, good tone to voice, friendly and professional attitude, good eye contact, shows empathy, professional body language.
• Ensure on patient leaving the treatment room they have an understanding of treatments/plan.
• Demonstrates care and welfare of all patients.
Clinical duties
• Ensure all clinical areas and all equipment and instruments clean, tidy and sterile according to the Practice’s health and safety, infection control procedures and manufacturers’ instructions.
• Ensure all equipment and machinery used in accordance with manufacturers’ recommendations, ensuring all maintained regularly and in good working order.
• Demonstrates professional chairside assistance, ensuring the correct equipment is available.
• Ensure all substances handled in accordance with health and safety policies.
• Ensure familiar and complies with all health and safety rules and guidance, including PPE, COSHH, mercury handling, infection control, waste disposal.
• Ensure all equipment is stored in the correct place.
• Ensure all equipment is accounted for at the end of each treatment/day.
• Develop and file radiographs as directed.
• Ensure adequate stocks of materials and other items within the surgery at all times.
• Ensure all Decon undertaken on a daily basis, in line with Hardhorn Dental Practice Standards.
Administration duties
• Ensure accurately complete patient clinical records as directed.
• Ensure initial patient check in with PR form signed by patient and completed correctly.
• Demonstrate completion of laboratory request forms, keep records of work sent, received and fitted.
• Ensure computer/written records are accurately maintained and securely stored.
• Demonstrate and ensure logbooks are correctly filled out daily and signed and checked by Practice Manager weekly.
• Liaise with reception to ensure smooth patient communications and transfer of records.
• Liaise with Head Nurse/Practice Manager when ordering new stock supplies when required.
Other duties
• To undertake Reception duties to Hardhorn Dental practice Receptionist Standards
• Ensure knowledge and understanding of all the practice products, enabling a confident marketing to patients.
• To undergo training as may be required and identified to develop skills and abilities.
• Attend refresher and update training for medical emergencies and CPR.
• Attend and participate in Practice team meetings.
• Demonstrate Hardhorn Dental Practice Standards of behaviour.
• Ensure reception area, waiting room, kitchen and toilets are clean and tidy and have appropriate cleaning materials.
WORKING HOURS PER WEEK
41.5 hours per week
REQUIRED SKILLS
• Good communication skills
• Organisation skills
• Attension to detail
• Basic IT skills
REQUIRED QUALITIES
• Caring and empathetic nature
• Willingness to learn
• Ability to work under pressure
• Professionalism and reliability
REQUIRED QUALIFICATIONS
Maths & English GCSE grades C/4 or above, or achieved Key Skills or Functional Skills at Level 2
NUMBER OF VACANCIES
1
FUTURE PROSPECTS
Further training and development opportunities on successful completion of the apprenticeship