CUSTOMER SERVICE / BUSINESS SUPPORT APPRENTICE

Company: Cargo Movers Limited
Location: Salmesbury
Wage: Apprenticeship Wage
Ref:
Expiry: 31/07/2023

This role would suit anyone wishing to take their first steps into the business industry.

Customers will call asking for prices on ships from across the world,. The successful candidates will need to go to our suppliers and get the best price and then going to the customer and booking. The candidates will watch the shipment, ensure the whole shipment from collection to delivery is smooth and bill out customers. There is a lot more details e.g customs clearance, what we can and cant ship, keeping customer and supplier relationship, air and sea freight very different so the candidate will be touching both.

CML are looking for appretnices who are hard working and keen to learn. Freight is an amazing industry, but it is also very challenging.

DUTIES

  • Dealing with customer enquiries via calls/emails
  • Dealing with suppliers via calls/emails
  • Using computer systems to process/book shipments and deliveries 
  • Oversee shipments to ensure the whole process from collection to delivery is smooth and bill out customers.
  • Facilitate customs clearances
  • Build and foster relationships with customers and suppliers
  • There may be other administrative duties required as part of the role

WORKING HOURS PER WEEK

37.5 per week

REQUIRED SKILLS

 

 

REQUIRED QUALITIES

  • Team worker
  • Willing to learn
  • Ability to multi-task
  • Negotiating skills would be advantageous but training will be provided

REQUIRED QUALIFICATIONS

You must have your English and Maths at grade 4 or above to be considered for this role.

NUMBER OF VACANCIES

2

EXPECTED DURATION

Term of apprenticeship

FUTURE PROSPECTS

There are many different and challenging roles within our freight business and we do see this role progressing into a permanent role within our growing organisation.  Where that role may be depends on what you enjoy doing the most during your apprenticeship.

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