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Company

Utiligroup Ltd

Location

Euxton

Type of Apprenticeship

Advanced Apprenticeship

Description

Utiligroup is an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.

 

The role will be within our Managed Service Department, specifically developed for providing customers with the support they need to become Energy Suppliers. Your role as an Apprentice Data Coordinator will be to work with the Utiliserve Operations team to develop relations with the customers and provide excellent customer service on an array of their industry regulatory data requirements.

 

Additional Information:

You will complete units of study that will cover the following themes:

  • Influencing skills
  • Product and service knowledge
  • Understanding your organisation
  • Meeting regulations and legislation
  • Influencing skills
  • Dealing with customer conflict and challenge
  • Equality – treating all customers as individuals
  • Team working
  • Developing self

The role will be based at our offices in Chorley

Wage

Hourly Rate: £3.90 Total Weekly Wage: £138.75

Working hours per week

37.5

Required Skills

You will be a very personable individual, who has experience of working within a customer focused environment and has an appetite to learn more about the energy supply industry.

Personal Qualities Required

  • Friendly
  • Good at working in a team
  • Customer focused

Required Qualifications

Grade 4-9 in English & Maths (A-C)

Number of Vacancies

1

Expected Duration

12 - 15 Months

Future Prospects

Possible employment on successful completion of the apprenticeship programme.

Other Information

 

The apprenticeship will be completed from a mix of work based assessments and face to face sessions. You must attend college in Preston once a week.

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