Customer Service – Level 2 Award

The Level 2 Customer Service qualification will enable you to develop an awareness of the importance of customer services, specifically within a range of health and social care settings.

The course will support you in developing a deeper understanding of the needs of a variety of customers accessing a broad range of services within the sector.

Studied on a part-time evening basis, over five weeks, the course is suitable for those already working in the sector, looking to gain additional qualifications and skills as well as those with little experience but seeking opportunities to re-skill.

Throughout the course, various teaching methods will be employed, with a portfolio of evidence, case studies and group discussion forming your assessment.

To find out more about this course, click here.